As a sales professional, what do you consider a reasonable amount of time to follow up with an email or phone message?
We are all very busy each and every day. Not only do we have clients to serve and things that need getting done, we have family responsibilities as well.
Everyone is living very busy lives these days and we are always on the go. Dropping kids off, rushing to work, going to meetings and on and on.
So given that everyone is so busy all the time, what would be a reasonable amount of time to return a call or email?
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Tagged as:
real estate training,
realtor call back,
realtor calls,
waiting for a call back
On our way back from our recent trip to England, something occurred to me that happens everyday in a REALTORS® life. While
we were taxiing to our take off position in line, the Pilot mentioned on the speaker that we were waiting in line, and that it shouldn’t be more than 10 minutes until take off.
As I listened to this message I was put at ease from my anxiety of flying knowing, we would soon be on our way. As I glanced at my watch about 12 minutes later I noticed we still hadn’t moved at all. Now as minute after minute ticked by, I felt my anxiety climbing. First 10 minutes, then 20 minutes and still no update!
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Tagged as:
happy vendors,
real estate expectations,
realtor expectations,
seller expectation,
seller update,
update,
weekly call
There is nothing worse then heading on a Listing appointment, unprepared.

This can be avoided easily by making a simple Pre-List phone call. This makes you look very professional and ensures you have a better chance of getting the listing. In times like this where competition between agents is so high, we need to make sure we cover all the bases with our listing appointments.
Here are 3 reasons why the Pre-List phone call is so Important!
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Tagged as:
listing presentation,
pre-list,
pre-list phone call,
realtor listing
I heard something this week that got me thinking. Everyone is out there working very hard and hopefully doing the best that they can. But is that enough? What if we could do better? What if we could look at our Real Estate Business as a whole and find ways to improve? By improve I am referring to the customer service we are providing to our clients.

After visiting a conference earlier this week I heard the speaker talk about the clients experience.
These were the 3 scenarios he mentioned and why you should try your best not to achieve them.
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Tagged as:
client experience,
customer service,
real estate service,
realtor,
remarkable
There are many sayings you will hear often during your Real Estate Career. One of the most popular sayings is “LIST TO LAST”. When people mention this, what they are referring to is the idea of concentrating more of your business on the Listing side instead of working more with Buyers.
The reason is simple really. By concentrating your business on the listing side provides more opportunities for more business and more chances to help more people get moved.
If we look at the following scenario you will see the difference and why this makes sense.
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Tagged as:
list to last,
listing real estate agent,
listings,
Marty Green,
real estate career,
Real Estate Mentor

Amazing, but THE two most important entries in Time Management when I am working with REALTORS® is Family Relationships and Rebuilding Energy by Working Out. This is followed closely by booking and spending quality time with Friends. On the surface it would appear that none of this has anything to do with being a REALTOR®, but in my estimation it has everything to do with being a REALTOR®. How important are they to you? If you don’t schedule, it just won’t happen on its own.
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Tagged as:
realtor business,
realtor marketing plan,
richard robbins masters edge
Realtors accept that one of the best ways of creating a strong data base is by building Relationships. It is strange than that little time is spent developing those relationships and making new ones.
Realtors tend to work long hours and in some cases let the job control them, they don’t control the job. One of the most common complaints, “I don’t have time.” That means no time for Energy Renewal, for building new Relationships and maintaining and nurturing the Relationships that we currently value.
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Tagged as:
building relationships,
energy recovery,
energy renewal,
Time Management