Contact Management

Port DoverThe town of Port Dover is expecting 100000 motorcyclists today for its 50th Friday the 13th gathering.

Today is Friday the 13th which I completely forgot about to be totally honest.  But I got a quick reminder about 5 minutes into my hour drive to work this morning.  The roads and highways are filled with motorcycles which reminded me that every Friday the 13th, they all converge without fail on a very small town called Port Dover.

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As I mentioned in previous posts, that first impression is important. “You never get a chance to make a first impression”. If we remember this in all of our dealings we won’t go wrong. It is said that people form opinions of you within the first three seconds of meeting you. Learn how to make the best impression possible.

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Walter-Schneider-and-Ken-Goodfellow-150x150I had started to work on this Blog Posting prior to attending a meeting at Re/Max Ontario-Atlantic Canada Inc. Head Office in Toronto. While there, I was fortunate to have the opportunity to listen to one of the founders, Walter Schneider being interviewed by Coach Ken Goodfellow.

It was amazing for me to hear him repeat the words that I had used in my previous post “Selling is a Contact Sport”. We need to get out there and create value.

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3377332163_1b1d0ae3c3_mUnder promise and over deliver. To most it just seems like a cliche of good customer service. However, when you really think about it, what it really does is sets the expectations for future relations.

Wouldn’t it be nice to be considered as the person who gets things done? The one who stepped up to the plate and hit it out of the park? The one who people can refer and know that you wont be letting their friends and family down.

It’s as simple as this…

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personalnoteWhen agents lose deals or opportunities to gain business, it is often because the potential client doesn’t know how much they care.  What if we could change that quickly and effectively without costing a lot of money?

“Nobody cares how much you know, until they know how much you care.”

Theodore Roosevelt

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Every REALTOR® needs to utilize their database to the fullest extent to ensure a steady stream of quality leads every month to guarantee survival in Real Estate.  It’s much easier to survive in Real Estate when you are not chasing down every potential lead that comes along, only to find out that the customer is not serious or not ready to buy/sell.

Referral leads are always considered the highest quality when compared to other types of leads such as internet leads or calls from paper advertising.  Having someone call you up and mention that one of your clients told them to call you, is a great phone call to receive.  Trust has already been established by your client.  This should help immensely when working with a potential consumer.

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Each month I watch the top real estate producers in my firm generate profitable commissions with very little effort.  The leads come in consistently each and every month.  Generating these leads over and over again doesn’t take that much time, if you get a system in place and work it every day.  It all starts with your contact database (your list of relationships).

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elevatorIt’s often said that you have one chance at a first impression.  Well the same is true in business.  Many times Realtors® have told me that they didn’t know how to move a conversation along without sounding pushy or it sounding too much like a sales pitch.  Well here is a quick tip that may help you out.

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