We should always be looking out for our clients best interest. Keeping their goals in mind throughout the transaction. We are hired to help with the transaction as well as to protect them from potential problems. As I engage REALTORS® each day, I pick up on a common mistake that can be avoided by creating 1 rule for yourself.
Don’t put your clients in a situation where they can’t get in touch with some help quickly. In other words…
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I heard something this week that got me thinking. Everyone is out there working very hard and hopefully doing the best that they can. But is that enough? What if we could do better? What if we could look at our Real Estate Business as a whole and find ways to improve? By improve I am referring to the customer service we are providing to our clients.
After visiting a conference earlier this week I heard the speaker talk about the clients experience.
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Often you hear Real Estate Agents talking about giving it 100%. Or doing the extra 10%, but what does it really mean? Well in sales, it can mean as much as getting the deal and getting paid. I often talk to our agents about Value Proposition. What value are you offering your clients that sets you apart from your competitors? Why is it so great to work with you? What is it that you are doing differently that allows you to charge what you do and why do you consistently get people to pay you?
A value proposition is simply this…
How do you get clients from the open house under a buyer agency agreement quickly and easily? That seems to be a big challenge for most agents in the business.
A lot of people searching for a new home start their search by visiting many open houses before they are ready to commit to an agent. First time home buyers will often visit many open house listings just to see how the real estate agents respond.
